INTERVOLGA has extensive experience in customizing Bitrix24 CRM system to fit the exact needs of her customers.
Earlier this year we successfully integrated Twilio SMS service and Bitrix24 for one of our customers, a fitness trainer.
A few details about the module:
The module allows you receive Twilio inbound SMS from your clients directly in Bitrix24 CRM card,
It notifies all assigned responsible people of a Twilio inbound SMS from an unknown number, then, creates a new contact.
It saves all Twilio SMS history with clients in Bitrix24 CRM.
We are constantly evolving thanks to the feedback of our customers.
Not long ago, we added a Multiplayer feature. With multiplayer, you can manage multiple Twilio numbers for different offices or branches of your company.
Today's update is NUMBER STANDARDIZATION
The Number standardization feature finds previously-saved contacts in Bitrix24, even though they are in distorted forms.
So, if for instance, you previously saved a CRM contact as 111222333444, but in reality the number is (111) 222-333 44-4, Twilio SMS to CRM module will find this contact and notify you of the Twilio inbound SMS.
We used a special REST method that searches for phone numbers in distorted forms and implemented it.
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If you have any questions - please contact us!