Sms & MMS
from Twilio
in your Bitrix24
It makes sense to maintain communication with clients using channels they already use daily, and to do so using tools you and your staff are familiar with. Twilio SMS to CRM will connect your Bitrix24 CRM and Twilio accounts, so that you can receive Text messages from your clients right in your CRM.
Gym instructor, tutor, consultant, solicitor- whatever your profession, Twilio SMS to CRM will keep you at the top of your game. You'll be able to receive your clients' SMS on the go in your Bitrix24 mobile portal. You'll be able to build stronger relationships with your clients, establish trust and find the keys to their hearts.
The success of a business greatly depends on how its customers are treated. Twilio SMS to CRM will help keep your customers your priority. You will receive your clients requests, reviews, wishes and complaints in real time, in your portal. This give you the opportunity to respond and react swiftly, maintaining optimum service.
To keep your customers satisfied, you have to know what they want. You can learn a lot about your clients via personal chats, analyze the data, and create unique offers for your customers.
You can also create and update customers' profiles in Bitrix24 with information from SMS, monitor their changes in preferences so as to make appropriate business decisions.
How it works
When a message comes in, Our module searches through all the numbers in existing entities that were checked in the module settings (Lead / Contact / Company / Deal)
Our module is packed with features to help you maintain a smooth communication with your clients.
Do you need a new feature? Send us a request.
You can also set what entities should receive SMS
two-way SMS for Bitrix24
Setting up Two-way SMS for Bitrix24 is a 3-step process. Here are the steps
Open Channels
Twilio SMS to CRM now works with Bitrix24 Open Channels.
Add the app to the Contact Center and connect to Open Channels by selecting the "Use Open Lines" option on the Twilio SMS to CRM settings page!
Upon receiving an SMS, the Open Channel dialog opens. SMS and MMS are received in the dialogue.
When an operator replies, the application sends an SMS to the subscriber through the Twilio gateway.
For the correct operation of outgoing SMS, specify the identifier (SID) from the twilio.com personal account in the Twilio SMS to CRM settings.
Please follow the guide below to set up the module.
If you have some problems, please CONTACT US
MMS Support!
With over 1000 supported file types, you can receive video, Image and audio messages from your clients right in your Bitrix24!
The newly added Twilio Multiplayer feature takes the hassle off managing different branches of your company using different twilio numbers from the same Bitrix24 portal!
As well as the sender's information, you can now also see which of your Twilio numbers received a message.
-To know what branch/manager of your company a message/enquiry is for,
-To save time,
-You develop even better relationships with clients, because your conversations are a continuous thread.
What's more?
Every customer is important, so treat them that way. Communication via SMS gives a personal touch to your business. It helps you establish trust and makes your customers fall in love with you.
Almost every person in the world has a phone, and sends SMS.
People more often check SMS than messengers. With "Twilio SMS to CRM", you'll be able receive messages from customers a few seconds or minutes after they're sent, and you'll be able to reply right away in Bitrix24.
When chatting with clients, you can get feedback about a product, service or brand, without having to send surveys or emails. This information can be used to improve already existing products, develop new products as well as scale your business effectively.
To make our module accessible to all our customers, we have introduced payment systems to support all budget plans.
You can now enjoy all the features of our module with a monthly or yearly subscription.
You can also make a ONE-TIME payment of $480 to OWN the module and have access to all future updates for FREE.
Please verify that Twilio SMS is available in your country before installing the module
Registration on Twilio website
Set up your Bitrix24 portal for Sending and receiving SMS + MMS
You get ALL the features of the trial version
24/7 Technical assistance
A chance to decide new features to be added
You get ALL the features of the trial version
24/7 Technical assistance
A chance to decide new features to be added
You get ALL the features of the trial version
24/7 Technical assistance
You decide new features to be added
NO EXTRA PAYMENTS
Please follow the guide below to set up the module.
If you have some problems, please CONTACT US
