Bitrix24 + Twilio integration module for receiving incoming sms
We recently added open channels feature to allow you send and receive text messages in a continuous chat thread!
Features of Twilio SMS to CRM module
Send and receive twilio inbound SMS in Bitrix24 with attached files.
Note: file size limits are set by Twilio and mobile operators
Manage different twilio numbers for different branches of your company with one module. You can see exactly which of your numbers received a twilio inbound text message.
Connect the SMS integration module to Bitrix24 Open channels to enable both sending and receiving twilio SMS in a continuous thread.
It makes sense to build communication with clients using channels they use daily, and to do so using tools you are familiar with - Text Messaging.
Twilio SMS to CRM integration is easy to set up and use with Bitrix24. There is no learning curve!
Being able to communicate via text messages with your clients will help you connect better and keep them at the centre of your business. With SMS, it's easier to establish trust, learn their preferences and find the keys to their hearts.
The success of a business greatly depends on how its customers are treated. With Twilio SMS to CRM, you will receive twilio inbound SMS in real time and respond swiftly.
From analyzing text messages, you can create unique offers, update customer profiles in your Bitrix24 CRM, monitor their changes in preferences to help you make the right business decisions.
How Twilio SMS to CRM integration module works
When there is a twilio incoming SMS, our module searches through your Bitrix24 CRM entities for a match.
If one match is found, the twilio inbound SMS will be saved to that CRM entity.
If there are several matches, the twilio inbound SMS will be saved to all of them.
If there is no match, a new CRM entity will be created in your Bitrix24 and the twilio inbound SMS will be saved to it.
Maintain a continuous Text messaging thread with Open Channels
Our module works with Bitrix24 Open Channels.
Add the Twilio SMS integration to Bitrix24 Contact Center and connect to Open Channels by selecting "Use Open Lines" on the Twilio SMS to CRM settings page!
When there is a twilio inbound SMS, the Open Channel dialog opens. You will be able to receive the incoming SMS in the dialogue and respond.
You can also invite other users, groups to the Message thread.
To send outbound SMS through open channels, specify the identifier (SID) from the twilio.com personal account in the Twilio SMS to CRM settings.
Please follow the guide we have created below to set up Twilio SMS to CRM integration module for Bitrix24.
If you have some problems, please CONTACT US
MMS Support!
Our Twilio SMS to CRM integration module supports over 1000 file types. You can send and receive twilio SMS with audio, video, image attachments.
Why Choose Our Twilio integration module for incoming SMS
Adding SMS integration to your Bitrix24 CRM as part of your sales process will bring lots of benefits to your business - It can greatly advance your marketing efforts, help you nurture stronger relationships and connect deeper with your customers.
SMS messaging gives a personal touch to your business. It allows you treat every customer with special care and attention.
Almost everyone in the world has a phone, and sends text messages. With "Twilio SMS to CRM", you'll be able receive incoming SMS from customers in real time, and can reply right away from your Bitrix24 CRM.
When texting with clients, you connect more, get feedback about a product or service without surveys. This information can be used to improve already existing products, develop new products, and scale your business.
What our clients are saying
2500+ Companies have used Twilio SMS to build better connections with their customers. They have reported quicker deal closings, more conversions and increased customer loyalty.
Here are some reviews from our customers about our Twilio text messaging integration
"They had a fast response and attention to detail."
The final integration helped streamline processes.
INTERVOLGA's project was finished excellently. Though there were mishaps because of the outdated instructions found at first, the client saw the updated instructions later on, allowing a seamless workflow from then on.
"The app works great."
INTERVOLGA executed a seamless text messaging integration. The app works flawlessly, so there aren't any areas for suggested improvement.
1. Twilio SMS to CRM received a Rising Star award and a full review piece from Finances online.
2.Twilio SMS to CRM module is recognized by Bitrix Inc. as a must have tool in Bitrix24 CRM.
If yes, Leave us a review during your trial period, and get a 10% discount on any subscription plan you choose.
As a Bitrix24 Partner, you can earn up to 40% on the sale of our Twilio SMS integration module
PRICING
Our Twilio SMS integration can be installed in all Bitrix24 cloud and on-premise versions.
If you are purchasing lifetime access to the text messaging integration for more than 1 Bitrix24 installation, please send us a message for a special discount.
Please verify that two-way twilio SMS is available for your country before installing the the module.
- FULL access for 1 month
- Tech support
- Access to all existing and new features for 6 months
- Tech support
- Access to ALL existing and new features for 1 year
- Tech support
- Lifetime access to new features
- Tech support
- 1 time free access migration
- NO EXTRA PAYMENTS
If you can't find find a solution to your problem here, Please send a message
This can be caused by several reasons.
please follow these instructionsto solve the problem.
By default, all CRM entities are set to receive inbound SMS. Change the settings here.