While all these new systems are being added, it is of utmost importance to ensure that
1. They are integrated seamlessly with existing systems - do not cause lags and waste employee time
2. They do not cause degraded server performance
3. They are easy to use, require few clicks, intuitive
We integrated the Billing system of our client CEDIS with Bitrix24, cutting off the need for employees to switch between 2 systems, save employee time, and money
Bitrix24 as a “single window of access to services” solves the problems of building communications in a large company.
In the article, we give a detailed description of the sequence of steps, expected costs and risks, and techniques for implementing Bitrix24 in a large company.
There is a special category of sites that do not fall into the Ratings short-list and “Golden Site” contests. Designers of these sites do not show them off or exchange links with each other, and ordinary users rarely visit them.
But wholesale trade, dealers and other business networks that hold the economy of the world depend on these websites.
We are talking about B2B websites
Twilio SMS to CRM UPDATE: Integration with Bitrix24 Open channels.
The module can now be added to Contact Center and connected to Open channels!
Implementing Bitrix24 in large companies has its own characteristics. They can be conditionally divided into two large categories:
Implementing Bitrix24 for the sales department (CRM implementation);
Implementing Bitrix24 as an HR portal, a system for working with employees.
The different goals for Bitrix24 implementation determine the set of priority tasks.
INTERVOLGA has strong industry expertise, working with the largest companies in the construction sector. We specialize in implementing Bitrix24 both as a CRM and as an HR portal.
Today, we’ll be sharing a vivid example of a project from the second category - Implementation of Bitrix24 in the Construction Company, VELESSTROY.
Clients often ask to add something "like deals, but with a slightly different behaviour and name":
I need a directory of objects with filters, statuses, business processes.
We want to process customer complaints and link them to transactions.
We use our CRM for hiring personnel, and we want a separate section and entity for this.
When preparing a commercial offer, we spend the bulk of our time on two activities
communicating with the client and
preparing the document itself.
For the first, implementing Bitrix24 CRM will help simplify correspondence with the client.
But when you need to make the commercial offer itself quickly, having it automatically generation will be a great plus.
This post is another in a series of publications about the large implementation of Bitrix24 in a large and rapidly growing retail network.
Today we will focus on customizing Bitrix24 for the purpose of building technical support according to the ITSM standard and deep processing of tasks.
In this article, we will cover
The advantages on both cloud and on-premise versions of B24
How to know when it’s time to migrate to on-premise B24
Steps for migration
Problems that usually arise during migration process and how to solve them
We have a modern well-organized factory, actively uses IT tools, works in accordance with International Quality Standards (ISO).
In fact, business processes at the enterprise are regulated and applied. The sales department works according to several dozen standard regulations and there are separately stipulated procedures for working with wholesale buyers.
Of course, a successful enterprise is more than regulations, it’s an important instrument of order, which this enterprise had.
So, what was missing? Why the need for “one more system” and all the more, why is Bitrix24 needed?
To arrange a vacation, you need to agree with your supervisor, write an application, get approval from managers, and so on...
In some countries, for instance, each employee MUST go on vacation at least twice a year. In a company of 50 employees, that is at least 100 vacations to be arranged per year. There are documents flying all over the place, some of which get mixed up and lost.
Other employees do not know who is going on vacation and when. They only find out when they need the employee’s input and they’re nowhere to be found.
This article is about how to make HR processes more organised and efficient, and make HR specialists happier through convenient, simple and intuitive automation in Bitrix24.
If you are a super cool, functional HR specialist who’s interested in getting a lot of work done with the least amount of effort, then, this article is for you!
Or if you are a business owner, who has :
a small company, where you and your employees combine several functions,
a hiring process that needs to be optimized,
a desire and need to evaluate the work of the HR department.
If your company has at least two employees responsible for working with deals in Bitrix24, sooner or later the question arises of how to distribute leads between them. While there are few managers and the number of inquiries you get is small, the head of the Department or senior Manager can take care of lead distribution. But it won't be long before distribution becomes a constantly distracting routine.