Most times, It’s difficult to foretell what the needs of a company will be in 5, or even 2 years. When the company grows, the systems which were used from the onset turn out to be inadequate in dealing with the new needs - More clients, more employees and users of the system, more departments each having its specifics, features and requirements, the need to integrate with other management systems, etc.
While all these new systems are being added, it is of utmost importance to ensure that
1. They are integrated seamlessly with existing systems - do not cause lags and waste employee time
2. They do not cause degraded server performance
3. They are easy to use, require few clicks, intuitive
We integrated the Billing system of our client CEDIS with Bitrix24, cutting off the need for employees to switch between 2 systems, save employee time, and money