Ivan Abashin

Daria Kugatova

Daria Kugatova
Bitrix24 Visual editor customization

Bitrix24 Visual editor customization

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A content manager publishes news or an article on the company website via the backend of the portal. One article may contain several images, sometimes dozens.

In the standard visual editor, images can only be added to posts one at a time, the manager will have to repeat the selection procedure for each image.

The content manager spends a lot of time creating a single article and is dissatisfied with the labour intensity of such routine tasks. His Productivity drops, and less useful content is published.

The Solution: 

Add a button that would allow uploading multiple images at a time. We'll show you how.




Intervolga

Lolita Lutsenko

Anton Kolodnitskiy

Anton Kolodnitskiy
Automation of HR processes - 2022 HR trend

Automation of HR processes - 2022 HR trend

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Even before 2022 started, there was already a buzz about what HR trends to expect. INTERVOLGA keeps up with the news and new innovations in the digital sphere.
In this article, we will answer questions about this question, give insights as to what HR activities to automate, how to automate them and show some examples.
Our aim is to help you in your decision-making process about implementing an HR portal.


Intervolga

Lolita Lutsenko

Lolita Lutsenko
360-degree feedback assessment in Bitrix24

360-degree feedback assessment in Bitrix24

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The 360-degree feedback is a process of assessing staff at the current moment, which allows you to determine their level of efficiency and find weaknesses. It is a very popular assessment method employed by HR specialists. 

The problem is - How to implement 360-degree feedback quickly and then, automate it.



Intervolga

Aleksandr Davydov

Aleksandr Davydov
How to speed up Document approvals in your company: Electronic Approval System for Bitrix24 cloud

How to speed up Document approvals in your company: Electronic Approval System for Bitrix24 cloud

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We published an article about the first version of the module a few months ago.

And for several months after the first release, we continued to, (and still continue to) collect feedback from our first users.
Based on their feedback, suggestions, and requests, we added many new features and made several improvements to the app that we’re sure you’ll be pleased with.

We have released a new version of MicroEDA  
Let's see what went into it.


Intervolga

Stepan Ovchinnikov

Stephanie Fubara

Stephanie Fubara
The Ultimate Guide to Bitrix24 implementation

The Ultimate Guide to Bitrix24 implementation



One of the most common issues new users complain about Bitrix24 is its usability.

This is why we decided to prepare this Guide. To help every business owner set up, navigate and harness the powerful tools in Bitrix24.

This guide is developed in 7 hierarchical modules which should be implemented accordingly.
Each module helps to set up a Section/module of the CRM.
The average implementation period for each module is 1-2 weeks.


Intervolga

Aleksandr Davydov

Aleksandr Davydov
Automate Document Approval Processes

Automate Document Approval Processes

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MicroEDA
is a new cloud service that allows you to request and receive approval on documents electronically from different stakeholders. 

These could be colleagues in the same office, company management, clients, or business partners. 
Approval parties do not have to be users of Bitrix24 as they can be added via email, attached documents can be viewed online.
Read on to find out what you can do with MicroEDA


Intervolga

Stephanie Fubara

Stephanie Fubara
Bitrix24 CRM and Billing Software integration

Bitrix24 CRM and Billing Software integration



Having a billing system helps a company keep track of the products and services its customers use, send bills and invoices, and also receive payment.
This feature is a necessity in every company, equally as important as having a CRM.

But with having multiple systems, also comes the task of maintaining customer records across all the systems
Employees have to enter customer data manually, repeatedly - a process that is very prone to errors.

Integrating your Billing system with your CRM not only rules out this error but also allows for the exchange of information in real time between the two systems. 


Intervolga

Stepan Ovchinnikov

Stepan Ovchinnikov
Roadmap for the implementation of Bitrix24 in a large company - part 2

Roadmap for the implementation of Bitrix24 in a large company - part 2



In part 1,  we discussed the first 3 important steps for implementing Bitrix24 in large company
  • “Initial setup"- Inviting employees to the portal
  • "Internal Processes" - Implementing processes to help employees work 
  • “Employee comfort” - making things “easy” for staff
In this part, we'll discuss 
  • The Sales department and 
  • Creating User Accounts

Intervolga

Stepan Ovchinnikov

Stepan Ovchinnikov
Roadmap for the implementation of Bitrix24 in a large company- Part 1

Roadmap for the implementation of Bitrix24 in a large company- Part 1


Bitrix24 as a “single window of access to services” solves the problems of building communications in a large company.

If you are interested in the implementation of unified information space in a company of 150 people or more, this is the place for you!

In the article, we give a detailed description of the sequence of steps, expected costs and risks, and techniques for implementing Bitrix24 in a large company.



Intervolga

Stepan Ovchinnikov

Anton Kolodnitskiy

Nikita Kalinin

Nikita Kalinin
Bitrix24 Customization Guide - How to do it correctly

Bitrix24 Customization Guide - How to do it correctly



Bitrix24 is a powerful and cleverly designed system. Only a few people really understand how it was made, and are able to add new features and customize it correctly. So, although, on paper, there are over 10 thousand companies that claim to be able to develop this powerful system,  in reality, just a handful have the required skills and can customize Bitrix24 correctly.

How can you do Bitrix24 Customization correctly?

We'll tell you.



Intervolga

Stepan Ovchinnikov

Stepan Ovchinnikov
How to carry out large Bitrix24 development projects

How to carry out large Bitrix24 development projects


The more complex a project, the more attention one needs to pay to every detail. Such a project would need competent and experienced managers who can understand the specifics of the business and understand how to improve it.

This article is a guide on “the best practises when working with large projects”, “How to organize and maintain the quality of the development process at a high level” and all things “Large project”. 

Get your notepad, make yourself a nice cup of coffee or tea, and let’s begin!


Intervolga

Anton Kolodnitskiy

Anton Kolodnitskiy
User account for dealers for a B2B Company website

User account for dealers for a B2B Company website


There is a special category of sites that do not fall into the Ratings short-list and “Golden Site” contests. Designers of these sites do not show them off or exchange links with each other, and ordinary users rarely visit them. 

But wholesale trade, dealers and other business networks that hold the economy of the world depend on these websites. 

We are talking about B2B websites




Intervolga

Aleksandr Davydov

Aleksandr Davydov
Twilio SMS to CRM update: Open Channels integration

Twilio SMS to CRM update: Open Channels integration

Twilio SMS to CRM module can now be added to Bitrix24 Contact Center and connected to Open channels. This will allow you send and receive Twilio SMS and MMS in a continuous chat thread. 

You can add users, groups or even departments to a created open channel.


Intervolga

Anton Kolodnitskiy

Anton Kolodnitskiy
Case: Bitrix24 Implementation project for a construction company

Case: Bitrix24 Implementation project for a construction company


Bitrix24 CRM is a great enterprise solution because it offers total control - data on your own servers, the ability to completely redesign it to portray your brand image, and customize pre-existing features and add new ones, and the ability to integrate it with any system.

Today, we’ll describe our Bitrix24 implementation project for a big Construction Company, VELESSTROY.

Our Bitrix24 implementation project for this client involved 

  1. Integration with ERP systems
  2. Bitrix24 customization - redesigning the CRM to fit the brand image
  3. Development - Implementation of Company services in Bitrix24

INTERVOLGA has strong industry expertise, working with the largest companies in the construction sector. We specialize in Bitrix24 implementation both as a CRM and as an HR management system.


Intervolga

Anton Kolodnitskiy

Anton Kolodnitskiy
Why “Bitrix24 Smart Processes” is a breakthrough

Why “Bitrix24 Smart Processes” is a breakthrough



Clients often ask to add something "like deals, but with a  slightly different behaviour and name":

  1. I need a directory of objects with filters, statuses, business processes.

  2. We want to process customer complaints and link them to transactions.

  3. We use our CRM for hiring personnel, and we want a separate section and entity for this.

Taking into account the requests for updating Bitrix24 that are received by INTERVOLGA, I am sure that smart processes are the best novelty in Bitrix24 over the past few years.



Intervolga

Anton Ziryanov

Anton Ziryanov
Case study: "Invoice approval” business process with entry into the company’s payment calendar" for Bitrix24

Case study: "Invoice approval” business process with entry into the company’s payment calendar" for Bitrix24

Invoice approval is a routine but necessary process and usually before an invoice is sent to a client, 2 or more managers and the CEO need to give their approval.

If a company reconciles invoices at least once a week, the process needs to be automated.


Intervolga

Nikita Kalinin

Anton Kolodnitskiy

Anton Kolodnitskiy
Cut time spent on preparing Commercial Offers five times with Bitrix24

Cut time spent on preparing Commercial Offers five times with Bitrix24



Preparing commercial offers is an integral and compulsory part of the sales process. Whether a deal is struck or not, the time on this presale step is wasted.

When preparing a commercial offer, we spend the bulk of our time on two activities

  1. communicating with the client and 

  2. preparing the document itself.

For the first, implementing Bitrix24 CRM will help simplify correspondence with the client.

But when you need to make the commercial offer itself quickly, having it automatically generation will be a great plus. 

No need to waste hours drafting offers when you can get them in 1 click!


Intervolga

Stepan Ovchinnikov

Stepan Ovchinnikov
Implementing ITSM technical support in Bitrix24

Implementing ITSM technical support in Bitrix24



This post is another in a series of publications about the large implementation of Bitrix24 in a large and rapidly growing retail network.
Today we will focus on customizing Bitrix24 for the purpose of building technical support according to the ITSM standard and deep processing of tasks.


Intervolga

Mikhail Filippov

Mikhail Filippov
Bitrix24 migration guide: Cloud to On-premise

Bitrix24 migration guide: Cloud to On-premise


In this article, we provide answers to the following questions: 

What are the advantages of Bitrix24 cloud and Bitrix24 On-premise versions? when is it time to migrate from cloud to On-premise? what steps are involved in the migration process? what are some problems that arise during migration? and how can you solve them?


Intervolga

Stepan Ovchinnikov

Mikhail Filippov

Aleksandr Davydov

Aleksandr Davydov
Bitrix24 Implementation for a Large Enterprise

Bitrix24 Implementation for a Large Enterprise


Our client is a well-organized modern factory that actively uses IT tools and works in accordance with International Quality Standards (ISO).

In fact, the enterprise carefully regulates its business processes. 

  1. The sales department works according to several dozen standard regulations

  2. There are separately stipulated procedures for working with wholesale buyers.

Of course, a successful enterprise is more than regulations, but regulations are an important instrument of order.

So, what was missing? Why was it necessary for such an established enterprise to implement Bitrix24?


Intervolga