Having people in companies is not only very important, but also very expensive. Literally.

And we’re not even referring to wages and salaries. An organisation with a staff of 1-3 thousand people spends huge resources on recruiting, preparing, training, team building and organising the work of new employees.

According to data received from our clients, 1 office employee requires at least 30 hours of recruiters time to hire, and at least 50 hours of training to be effectively incorporated into work processes. This is the time of the HR department, managers, colleagues and the employee himself.

The constant complexities of personnel processes requires the HR department to be enhanced, but the full scope of HR work does not always seem clear to management. 

It becomes imperative to automate to make HR processes efficient.

A content manager publishes news or an article on the company website via the backend of the portal. One article may contain several images, sometimes dozens.

In the standard visual editor, images can only be added to posts one at a time, the manager will have to repeat the selection procedure for each image.

The Solution: 

Add a button that would allow uploading multiple images at a time. We'll show you how.

Even before 2022 started, there was already a buzz about what HR trends to expect. INTERVOLGA keeps up with the news and new innovations in the digital sphere.
In this article, we will answer questions about this question, give insights as to what HR activities to automate, how to automate them and show some examples.
Our aim is to help you in your decision-making process about implementing an HR portal.

The 360-degree feedback is a process of assessing staff at the current moment, which allows you to determine their level of efficiency and find weaknesses. It is a very popular assessment method employed by HR specialists. 

The problem is - How to implement 360-degree feedback quickly and then, automate it.

We published an article about the first version of the module a few months ago.

And for several months after the first release, we continued to, (and still continue to) collect feedback from our first users.
Based on their feedback, suggestions, and requests, we added many new features and made several improvements to the app that we’re sure you’ll be pleased with.

We have released a new version of MicroEDA  
Let's see what went into it.

This is why we decided to prepare this Guide. To help every business owner set up, navigate and harness the powerful tools in Bitrix24.

This guide is developed in 7 hierarchical modules which should be implemented accordingly.
Each module helps to set up a Section/module of the CRM.
The average implementation period for each module is 1-2 weeks.

MicroEDA is a new cloud service that allows you to request and receive approval on documents electronically from different stakeholders. 

Having a billing system helps a company keep track of the products and services its customers use, send bills and invoices, and also receive payment.
This feature is a necessity in every company, equally as important as having a CRM.

But with having multiple systems, also comes the task of maintaining customer records across all the systems
Employees have to enter customer data manually, repeatedly - a process that is very prone to errors.

Integrating your Billing system with your CRM not only rules out this error but also allows for the exchange of information in real time between the two systems. 

• “Initial setup"- Inviting employees to the portal
• "Internal Processes" - Implementing processes to help employees work 
• “Employee comfort” - making things “easy” for staff

• The Sales department and 
• Creating User Accounts

Bitrix24 as a “single window of access to services” solves the problems of building communications in a large company.

If you are interested in the implementation of unified information space in a company of 150 people or more, this is the place for you!

In the article, we give a detailed description of the sequence of steps, expected costs and risks, and techniques for implementing Bitrix24 in a large company.

Bitrix24 is a powerful and cleverly designed system. Only a few people really understand how it was made, and are able to add new features and customize it correctly. So, although, on paper, there are over 10 thousand companies that claim to be able to develop this powerful system,  in reality, just a handful have the required skills and can customize Bitrix24 correctly.

How can you do Bitrix24 Customization correctly?

We'll tell you.

The more complex a project, the more attention one needs to pay to every detail. Such a project would need competent and experienced managers who can understand the specifics of the business and understand how to improve it.

This article is a guide on “the best practises when working with large projects”, “How to organize and maintain the quality of the development process at a high level” and all things “Large project”. 

Get your notepad, make yourself a nice cup of coffee or tea, and let’s begin!

There is a special category of sites that do not fall into the Ratings short-list and “Golden Site” contests. Designers of these sites do not show them off or exchange links with each other, and ordinary users rarely visit them. 

But wholesale trade, dealers and other business networks that hold the economy of the world depend on these websites. 

We are talking about B2B websites

Bitrix24 CRM is a great enterprise solution because it offers total control - data on your own servers, the ability to completely redesign it to portray your brand image, and customize pre-existing features and add new ones, and the ability to integrate it with any system.

Today, we’ll describe our Bitrix24 implementation project for a big Construction Company, VELESSTROY.

Our Bitrix24 implementation project for this client involved 

1. Integration with ERP systems
2. Bitrix24 customization - redesigning the CRM to fit the brand image
3. Development - Implementation of Company services in Bitrix24

INTERVOLGA has strong industry expertise, working with the largest companies in the construction sector. We specialize in Bitrix24 implementation both as a CRM and as an HR management system.

Clients often ask to add something "like deals, but with a  slightly different behaviour and name":

1. I need a directory of objects with filters, statuses, business processes.

2. We want to process customer complaints and link them to transactions.

3. We use our CRM for hiring personnel, and we want a separate section and entity for this.
   

Taking into account the requests for updating Bitrix24 that are received by INTERVOLGA, I am sure that smart processes are the best novelty in Bitrix24 over the past few years.

If a company reconciles invoices at least once a week, the process needs to be automated.

When preparing a commercial offer, we spend the bulk of our time on two activities

1. communicating with the client and 

2. preparing the document itself.

For the first, implementing Bitrix24 CRM will help simplify correspondence with the client.

But when you need to make the commercial offer itself quickly, having it automatically generation will be a great plus. 

No need to waste hours drafting offers when you can get them in 1 click!

This post is another in a series of publications about the large implementation of Bitrix24 in a large and rapidly growing retail network.
Today we will focus on customizing Bitrix24 for the purpose of building technical support according to the ITSM standard and deep processing of tasks.