Our client is a well-organized modern factory that actively uses IT tools and works in accordance with International Quality Standards (ISO).

In fact, the enterprise carefully regulates its business processes. 

1. The sales department works according to several dozen standard regulations

2. There are separately stipulated procedures for working with wholesale buyers.

Of course, a successful enterprise is more than regulations, but regulations are an important instrument of order.

So, what was missing? Why was it necessary for such an established enterprise to implement Bitrix24?

The crux of the matter:

To arrange a vacation, you need to agree with your supervisor, write an application, get approval from managers, and so on... 

In some countries, for instance, each employee MUST go on vacation at least twice a year. In a company of 50 employees, that is at least 100 vacations to be arranged per year.  There are documents flying all over the place, some of which get mixed up and lost.
Other employees do not know who is going on vacation and when. They only find out when they need the employee’s input and they’re nowhere to be found.

But, there’s good news - We’ve devised a method to prevent all this!

This article is about how to make HR processes more organised and efficient, and make HR specialists happier through convenient, simple and intuitive automation in Bitrix24.

If you are a super cool, functional HR specialist who’s interested in getting a lot of work done with the least amount of effort, then, this article is for you!

Or if you are a  business owner, who has :

• a small company, where you and your employees combine several functions,

• a hiring process that needs to be optimized,

• a desire and need to evaluate the work of the HR department.

If your company has at least two employees responsible for working with deals in Bitrix24, sooner or later the question arises of how to distribute leads between them. While there are few managers and the number of inquiries you get is small, the head of the Department or senior Manager can take care of lead distribution. But it won't be long before distribution becomes a constantly distracting routine. 

Having tons of paper documentation is an integral part of the life of any organization. As the organization grows, so does its paper load - contracts, invoices, legal acts and internal documentation. "Paper" begin to interfere with real work:

1. Signing contracts with an important client is delayed for a month or more;

2. Documents are lost within the organization;

3. It is not clear what is expected, and from whom it is expected;

4. Electronic versions of documents are stored on employees' computers and sent to each other by mail or on flash drives; 

5. To find a contract or necessary document, you need to go through a chain of three, five, fifteen people.

Does your company have at least two of these symptoms? 

Congratulations, you suffer from paperwork disease!

From the Sydney update, Bitrix released a new product as part of Bitrix24: sites!
It’s now possible to build not just a landing page or a multi-page site, but even an online store - with a shopping cart, delivery and payment services, and a link to the CRM in the portal. The feature is available on ALL Bitrix24 plans.

In this article, we have listed the most popular, good, and bad methods of integrating any website with Bitrix24 CRM for lead capturing. We also assess each method and give our recommendations (or non-recommendation) for use.  Feel free to use this guide. If you encounter any difficulty, write to us at info@intervolgaru.com - we’d be glad to help.

SMS is a popular means of communication, so it only makes sense for companies to also have this as a channel of communication with their clients, through their CRM.

In Bitrix24, it is possible to send Twilio SMS to clients from the CRM cards. The problem is receiving Twilio inbound SMS.
We developed a solution that integrates Bitrix24 CRM and Twilio, to help you receive Twilio inbound SMS.

Using Bitrix24 Open channels, you can send and receive Twilio SMS in a continuous chat.

Our clients were already doing a great job with their business. However, they wanted to take things some notches higher!

They wanted to be able to give their customers specialized packages and offers. 

One sure way to go about this was to implement Bitrix24 CRM for effective Marketing. 

Our clients' main purposes for the Implementation were to

1. offer their clients better service

2. build longer-lasting relationships with them.

3. categorize leads for effective marketing.

MYBOX (https://mybox.ru/)  is a large and well-known restaurant, a network of Japanese and pan-Asian cuisine. The company has a presence in several dozen Russian cities and has deployed a network structure. The complexity of managing distributed units led to the need to use the appropriate instrument - Enterprise portal Bitrix24.

The company actively applied the tools of goal setting, time tracking, scheduling meetings, internal correspondence, etc.
However, their work process consists of the same types of projects that require precise execution of repetitive tasks. But here is the major problems of such projects - The staff usually forget to move on to the next implementation stage, they forget to pass the baton on to other departments, and to make reports within a specified time.

To solve this problem, we automated their Business Processes.

In this project, we were presented with a classic problem:

Here is a large engineering company that manufactures and sells construction equipment throughout Russia, but whose Sales department lacked effectiveness, manageability and transparency in its relations with clients.

INTERVOLGA has considerable experience in implementing Bitrix24 in different companies and can solve complex problems, a skill which is appreciated by our colleagues from "RISE" IT.

Today, we'll take you through our Bitrix24 CRM implementation with the aim of optimizing Sales Processes. 

The Recommendations enlisted in this guide have been tested and proven by our clients to 

• Increase lead-to-sales conversions by 10% in 3 months

• increase profits up to 20% in the first year alone,

• increase Advertising ROI by 10%,

• build cross-selling,

• build long-term relationships with customers, 

• Properly tune sales. 

Have you ever wondered how many people visit your website? What they do on the pages? or  How long your website visitors spend reading articles?

Or maybe you might want to know  How much business you get via your website

There is a service that helps answer such questions- Google Analytics is the most famous and worldwide tool for site analysis.

The trick is knowing "HOW TO SET IT CORRECTLY"

The module creates a two-way integration between Bitrix24 and Sage for uploading companies and invoices linked to them from Bitrix24 to Sage, downloading invoice paid status from Sage to Bitrix24, changing the payment status of invoices in Bitrix24 by clicking on “Create Receipt” in Sage.

With this new  update, you can now choose what entity to create in Bitrix24 CRM when there is an inbound Twilio SMS from an unsaved number -LEAD or CONTACT.