SMS is a popular means of communication, so it only makes sense for companies to also have this as a channel of communication with their clients, through their CRM.
In Bitrix24 CRM, it is possible to send outbound Twilio SMS to clients from CRM cards. The problem is receiving inbound Twilio SMS.
We developed a solution that integrates Bitrix24 CRM and Twilio, to help you send and receive inbound SMS in Bitrix24 CRM using Twilio API.
Anatoly Erofeev, Elena Fedianova