SMS is a popular means of communication, so it only makes sense for companies to also have this as a channel of communication with their clients, through their CRM.

In Bitrix24 CRM, it is possible to send outbound Twilio SMS to clients from CRM cards. The problem is receiving inbound Twilio SMS.
We developed a solution that integrates Bitrix24 CRM and Twilio, to help you send and receive inbound SMS in Bitrix24 CRM using Twilio API.

How can I make it stop?

Our clients were already doing a great job with their business. However, they wanted to take things some notches higher!

They wanted to be able to give their customers specialized packages and offers. 

One sure way to go about this was to implement Bitrix24 CRM for effective Marketing. 

Our clients' main purposes for the Implementation were to

1. offer their clients better service

2. build longer-lasting relationships with them.

3. categorize leads for effective marketing.

These were their goals, and they became ours!

MYBOX (https://mybox.ru/)  is a large and well-known restaurant, a network of Japanese and pan-Asian cuisine. The company has a presence in several dozen Russian cities and has deployed a network structure. The complexity of managing distributed units led to the need to use the appropriate instrument - Enterprise portal Bitrix24.

The company actively applied the tools of goal setting, time tracking, scheduling meetings, internal correspondence, etc.
However, their work process consists of the same types of projects that require precise execution of repetitive tasks. But here is the major problems of such projects - The staff usually forget to move on to the next implementation stage, they forget to pass the baton on to other departments, and to make reports within a specified time.

To solve this problem, we automated their Business Processes.

In this project, we were presented with a classic problem:

Here is a large engineering company that manufactures and sells construction equipment throughout Russia, but whose Sales department lacked effectiveness, manageability and transparency in its relations with clients.

How did we solve this problem and increase their efficiency?

INTERVOLGA has considerable experience in implementing Bitrix24 in different companies and can solve complex problems, a skill which is appreciated by our colleagues from "RISE" IT.

Today, we'll take you through our Bitrix24 CRM implementation with the aim of optimizing Sales Processes. 

The Recommendations enlisted in this guide have been tested and proven by our clients to 

• Increase lead-to-sales conversions by 10% in 3 months

• increase profits up to 20% in the first year alone,

• increase Advertising ROI by 10%,

• build cross-selling,

• build long-term relationships with customers, 

• Properly tune sales. 

Have you ever wondered how many people visit your website? What they do on the pages? or  How long your website visitors spend reading articles?

Or maybe you might want to know  How much business you get via your website

There is a service that helps answer such questions- Google Analytics is the most famous and worldwide tool for site analysis.

The trick is knowing "HOW TO SET IT CORRECTLY"

Save valuable time by taking another step towards automating your business.

Today, we’re here to announce Version 4.0, and with it comes the following possibility

The option to choose which entity to create when an unknown SMS comes into the portal - LEAD (set by default) or CONTACT.

With payment gateways like Stripe, businesses can guarantee their customers the security of their details and with Bitrix24 CRM, they can control every other aspect of their businesses.

We will tell you how is it possible to intagrate 2 systems Stripe and Bitrix24 to automate your business.

We developed a method of calculating how much time deals spend on each stage in the Bitrix24 CRM.

This helps to account for labour costs, calculate KPI of employees and ultimately increase work efficiency.

In a company with over a hundred employees, you need to manage different aspects of the company — sales, correspondence with employees and clients, deals, website, documents, tasks/project workflows, and contact centre. 

A great tool for this is Bitrix24 CRM.

You also have to manage finances - invoice, payroll, quoting, financial reports. 

Salesforce offers all these features and more.

In our latest project, we combine these two light yet very powerful software to create a management utopia.

INTERVOLGA is constantly evolving thanks to the feedback of our customers. We successfully integrated the popular Twilio and Bitrix24 services and now want to tell about our latest UPDATE!

We added a new feature to our "Twilio SMS to CRM" module!

Earlier this year, we wrote an article about how  INTERVOLGARU helped a fitness trainer communicate efficiently with his clients via SMSes, from the Bitrix24 portal.

We developed a script that makes it possible to save INCOMING messages in the portal so that no information is lost during communication.

We have gone a step further to make the module even more convenient!

Here’s what you can do

Our Twilio SMS to CRM module integrates Bitrix24 with Twilio, allowing you to receive inbound Twilio SMS in your Bitrix24. The inbound messages will be attached to CRM entities and displayed on the CRM card.

One of our client needs to use a digital signature at Bitrix24 documents. The big company has huge document circulation. Paper work needs a lot of resources for printing, signing, processing and storing. There are many tools for working with documents at Bitrix24 but there was no Digital Signature function. We developed and implemented Digital Signature for Bitrix24.

The fields in CRM/Deal/Pipeline are editable by users as default. The task is to separate rights to fill CRM Deal fields and prevent editing of the fields by someone who is not the owner. It means that one user can edit certain fields, while can't edit the other fields. Another user can edit some other fields while the rest of the fields can't be edited by this user. We often heard a wish to have such an option from our clients. The inquiry to control employees at every work stage is widespread. That task was implemented by INTERVOLGARU for one big company.