Our client is a well-organized modern factory that actively uses IT tools and works in accordance with International Quality Standards (ISO).
In fact, the enterprise carefully regulates its business processes.
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The sales department works according to several dozen standard regulations
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There are separately stipulated procedures for working with wholesale buyers.
Of course, a successful enterprise is more than regulations, but regulations are an important instrument of order.
So, what was missing? Why was it necessary for such an established enterprise to implement Bitrix24?