We developed a method of calculating how much time deals spend on each stage in the Bitrix24 CRM.

This helps to account for labour costs, calculate KPI of employees and ultimately increase work efficiency.

In a company with over a hundred employees, you need to manage different aspects of the company — sales, correspondence with employees and clients, deals, website, documents, tasks/project workflows, and contact centre. 

A great tool for this is Bitrix24 CRM.

You also have to manage finances - invoice, payroll, quoting, financial reports. 

Salesforce offers all these features and more.

In our latest project, we combine these two light yet very powerful software to create a management utopia.

INTERVOLGA is constantly evolving thanks to the feedback of our customers.
A while back, we successfully integrated Twilio and Bitrix24 CRM to allow receiving Twilio inbound SMS. Today, we want to tell you about a newly added feature.

We added a new feature to our "Twilio SMS to CRM" module!

Earlier this year, we wrote an article about how  INTERVOLGARU helped a fitness trainer communicate efficiently with his clients via SMSes, from the Bitrix24 portal.

We developed a script that makes it possible to save INCOMING messages in the portal so that no information is lost during communication.

We have gone a step further to make the module even more convenient!

If you've installed the module according to our prepared guide but still do not receive SMS in Bitrix24, here's what you can do...

Our Twilio SMS to CRM module helps you receive Twilio inbound SMS in your Bitrix24. The messages are attached to CRM entities and displayed on the CRM card.

With open channels integration, Twilio inbound SMS can be received in continuous chat threads.

The fields in CRM/Deal/Pipeline are editable by users as default. The task is to separate rights to fill CRM Deal fields and prevent editing of the fields by someone who is not the owner. It means that one user can edit certain fields, while can't edit the other fields. Another user can edit some other fields while the rest of the fields can't be edited by this user. We often heard a wish to have such an option from our clients. The inquiry to control employees at every work stage is widespread. That task was implemented by INTERVOLGARU for one big company.

We already wrote about how to work with bloggers in instagram. Over the year, we have made significant progress in organizing and working with opinion leaders. In this article, we talk about how we bought advertising from opinion leaders on instagram for 150,000 rubles and did not regret it.

Customer: jewelry studio ringstudio.ru. Specializes in designer engagement rings with meaning.

What tasks solved:

1. Increase brand awareness

2. Attract subscribers to instagram client account

3. Get orders for wedding rings

For the customer, this was the first experience of advertising with bloggers.

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Companies have flooded the market for goods and services with offers. Diversity is observed not only offline, but also on the Internet. Enough to drive into the search engine any request to get confirmation of market saturation. But how can the search engine understand which store or website with the services will best satisfy the desires of the visitor? What is the resource to bring to the top positions, if all of them are good from a technical point of view? Here come to the fore and commercial factors ranking.

In this article we consider all known to us, with examples as it should and no.

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CEDIS company asked us to solve the problem at Bitrix24. In case User1 lefts a comment at a deal and moved the deal to the next stage, the User2 became a “responsible person” and could edit User1’s comments at the deal. 

The task was to restrict editing of other users’ comments at deal Activity Stream. INTERVOLGARU developed the Bitrix24 module for that task.

High-quality brand promotion in social networks helps to rise higher in search results.

How exactly does promotion in social networks affect SEO ? In the article, we revealed 6 main features from the general practice of webmasters and their experience.

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Informational text we call a useful article. An information text, unlike a commercial one, does not directly sell anything to anyone.

Speaking in the language of seo-specialists, the info-text responds to info requests.

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Today we are going to tell you about the CRM payments functional extension developed as a separate module. This module is ready for reuse.

As we wrote before INTERVOLGARU made integrations of Bitrix24 and BillMo, OpenPay, Extra, Oxxo, etc. payments systems for Prestalatino company. It should be reminded that the company gives out micro loans in Mexico.

At first we needed to integrate Bitrix24 and BillMo. The task was to add information about BillMo payments to Bitrix24. We developed a web-interface at Bitrix24 and started the integration.

Comparing CRM systems is a thankless task. Very much they are different in order to create, implement, in detail.

In this article we will try to separate flies from cutlets. The description of the systems given in it will help to make a choice or at least bring it closer to solving this task.

How to understand which CRM system to choose? You need to go from your goals and objectives, your willingness to pay for achieving your goals. We will understand everything in more detail.

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Our article on SMM promotion is the most popular in the blog. We realized that this format is interesting to readers. Therefore, inspired by the results, we decided to continue and write a step-by-step guide to SEO promotion. The plans - the same article about contextual advertising. Your rating is important to us - if you find something useful for yourself, please rate the article with stars :)

SEO (search engine optimization) — a set of measures to increase the visibility of the site in the search for user requests by increasing the position of the site on the results of the ranking of search engines.

The goal of SEO is highly dependent on the business and the project: for content projects - an increase in the number of visitors (traffic) to the site, for online stores - an increase in sales and conversion.

For several years, requests from our clients for SEO have changed a lot. “I want to be in the TOP-5” a couple of years ago came to replace “I want a lot of traffic”, now - “we want smart SEO with an understanding of the project payback and work on the quality of traffic”.

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In the updated Sydney, Bitrix has released a new product as part of Bitrix24: stores. You can create not only a landing page or a multipage website, but also an online store with a basket, delivery and payment services, and linking to CRM in the portal. The feature is available starting with the free cloud version.

We need to repeat the development for our client. He has already turned to us for setting up a ready-made solution and an advertising campaign.

Now the problem is solved now? Will the result be better or worse?

In the process of creating a store, we will show the steps below, and begin with the conclusion and evaluation.

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Quickbooks accounting service (https://quickbooks.intuit.com/) is finance management software. QuickBooks provides a real-time data to business. It gives a 360 degree view of sales – by customer, product, project, or location. It generates an accurate profit-and-loss statement, helps to identify and analyse trends in business, displays incomes and expenses in year-over-year comparisons using pie charts and bar graphs etc.

AfrikaLoan Company asked INTERVOLGARU to automate data transferring from Bitrix24 to Quickbooks.

What is a “captcha” today even a schoolboy knows. But “why” - site owners are well aware.

Any captcha is a double-edged sword. A complex captcha protects well against spam robots, but it also prevents customers from sending an application or order. Simple - on the contrary, it is convenient for people and vulnerable to robots.

To the rescue, with the motto “Just for people, difficult for robots”, hurries Google reCapthca .

Looking ahead, I’ll say that we’ve made our cool / universal / non-programming module to replace the standard captcha with reCaptcha .

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What formulas to calculate the conversion of sales in the online store? Almost a year ago I wrote an article about the payback of an online store. This article has surprisingly become popular and has collected more than 500 responses from people who have used the proposed calculation model.

We handed out this model in Excel to everyone who wanted to make a profitable online store. They could enter basic parameters and get an estimate of the payback period. This made it possible to select profitable niches for the online store.

We continued to work on the analysis of the online store and today we present to you our new development - Calculator of profitability of an online store.

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