Twilio SMS to CRM UPDATE: Integration with Bitrix24 Open channels.

The module can now be added to Contact Center and connected to Open channels!

How can I make it stop?

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Today, we’re here to announce Version 4.0, and with it comes the following possibility

The option to choose which entity to create when an unknown SMS comes into the portal - LEAD (set by default) or CONTACT.

INTERVOLGA is constantly evolving thanks to the feedback of our customers. We successfully integrated the popular Twilio and Bitrix24 services and now want to tell about our latest UPDATE!

We added a new feature to our "Twilio SMS to CRM" module!

Earlier this year, we wrote an article about how  INTERVOLGARU helped a fitness trainer communicate efficiently with his clients via SMSes, from the Bitrix24 portal.

We developed a script that makes it possible to save INCOMING messages in the portal so that no information is lost during communication.

We have gone a step further to make the module even more convenient!

Here’s what you can do

Welcome to  our “Twilio SMS to CRM” installation guide! We’ll help you set up your module in a few steps.

This installation guide is written with the assumption that you have installed Bitrix24 CRM and you have a Twilio account.