Twilio SMS to CRM UPDATE: Integration with Bitrix24 Open channels.
The module can now be added to Contact Center and connected to Open channels!
Twilio SMS to CRM UPDATE: Integration with Bitrix24 Open channels.
The module can now be added to Contact Center and connected to Open channels!
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Today, we’re here to announce Version 4.0, and with it comes the following possibility
The option to choose which entity to create when an unknown SMS comes into the portal - LEAD (set by default) or CONTACT.
We added a new feature to our "Twilio SMS to CRM" module!
Earlier this year, we wrote an article about how INTERVOLGARU helped a fitness trainer communicate efficiently with his clients via SMSes, from the Bitrix24 portal.
We developed a script that makes it possible to save INCOMING messages in the portal so that no information is lost during communication.
We have gone a step further to make the module even more convenient!
Welcome to our “Twilio SMS to CRM” installation guide! We’ll help you set up your module in a few steps.
This installation guide is written with the assumption that you have installed Bitrix24 CRM and you have a Twilio account.