In line with the new regulations set by Telecom carriers in the USA and Canada, anyone sending SMS/MMS messages over a 10DLC number (or simply a local phone number) from an application to the US must register for A2P 10DLC.
Carriers consider all SMS traffic from Twilio and other Bitrix24 SMS providers to be sent from an application, so anyone using a 10DLC number with an SMS app to send SMS messages to the US will need to register.
This is a guide on how to register successfully.
By now, many clients would have noticed that Twilio SMS messages from their Bitrix24 CRM or any other CRM for that matter are not being delivered to their clients.
Why is this happening? and how can you solve it?
As a mark of its excellence and outstanding service and product quality, our SMS communication software “Twilio SMS to CRM” was given an industry award from a leading B2B software marketplace.
This industry recognition is granted to communication platforms that have amassed a growing number of users over a short period of time and gained increasing popularity for their robust set of features and functionalities.
Twilio SMS to CRM module can now be added to Bitrix24 Contact Center and connected to Open channels. This will allow you send and receive Twilio SMS and MMS in a continuous chat thread.
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The module creates a two-way integration between Bitrix24 and Sage for uploading companies and invoices linked to them from Bitrix24 to Sage, downloading invoice paid status from Sage to Bitrix24, changing the payment status of invoices in Bitrix24 by clicking on “Create Receipt” in Sage.
With this new update, you can now choose what entity to create in Bitrix24 CRM when there is an inbound Twilio SMS from an unsaved number -LEAD or CONTACT.
We added a new feature to our "Twilio SMS to CRM" module!
Earlier this year, we wrote an article about how INTERVOLGARU helped a fitness trainer communicate efficiently with his clients via SMSes, from the Bitrix24 portal.
We developed a script that makes it possible to save INCOMING messages in the portal so that no information is lost during communication.
We have gone a step further to make the module even more convenient!
Our Twilio SMS to CRM module helps you receive Twilio inbound SMS in your Bitrix24. The messages are attached to CRM entities and displayed on the CRM card.
With open channels integration, Twilio inbound SMS can be received in continuous chat threads.
